Testimonials
Don’t just take our word. See what
our customers have to say about The Wilkins Way!
"Douglass was out at my house and he did a
really good job with the installation. He was a very courteous, nice
guy. I had some guys hook up my cable modem who could learn some
lessons from him, but I don’t want to go there with it. He
represented you well, took his time, and made sure all of the cables
were hidden. He just did a really good professional job; just a good
guy and I appreciate it."
Sincerely,
J. Fields
"I don't know if you have any employee
customer service bonus plans but if you do then I'd like you to
reward Trenia for all of her efforts. I had some problems after an
install and ended up on the phone for about 4 hours total trying to
get someone from . . . to come and look at it. After countless
tries I was put in touch with Trenia and she worked with me the rest
of the time to make sure the problem was resolved. She's actually
the only one who would return my calls and make sure the technicians
were showing up. She seems to be a great asset to your company and
I hope she is greatly appreciated there."
M. Livingston
"I
have recently (in the past month) had my cable modem installed by
one of your employees, Manuel (Tech #4734). I just wanted to drop
you a note and say how happy I was with his work. He was very
courteous and thorough in handling his job. It was the small things
like removing his shoes before entering my apartment, and his
explanation of the setup procedure that impressed me the most. I do
not believe I have ever had an installer do that previously and I
think it shines highly on him and your company."
Again, thank you and Manuel for the
service provided,
C.D. Gardner
"We
are an educational institution entrusted with safety of our
community's children and we chose the Wilkins Group to provide our
network cable infrastructure to our schools. The Wilkins Group
earned our trust by providing timely and professional services
mostly after normal school hours. We use the Wilkins Group for our
cable needs."
Ernie Stripling
Technology Information Officer
Denton Independent School District
"The Wilkins Group, Inc. has performed
installations for us involving both fiber and copper cabling plant
at our facilities. They have installed over 27 campuses consisting
of approx. 5000 nodes. We were extremely pleased with their
performance and professionalism. We would recommend them to anyone
requiring similar services."
Sincerely,
Dave Garza
Project Coordinator – Project
Management
Richardson Independent School District
